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Innovate new products, sell more and improve customer experience.

You can now dream up innovative and useful insurance coverages, and market these products within days, instead of months.

SURETY.AI’s modular platform helps you to reach out to your customers and to serve them effectively through website, mobile apps and messaging apps such as Facebook Messenger. Premiums can be adjusted using our proprietary event and news pricing models. Policy payments are made using credit cards and mobile payment.

Product Discovery

Product Discovery module builds profiles from customer interactions (including social media, general enquiries, policy purchases and claims)

It enables targeted products or policy add-ons, and even offer new products for specific customer behaviour and activities.

Customer Service

Customer Service chatbot answers customer queries, that continuously improves and learns from logged customer queries.

The chatbot can act as your virtual agent and helps your customers purchase your products through a mobile and digital channel.

A dashboard displays summary statistics and analytics, for management and monitoring purposes.

Dynamic Pricing

Dynamic Pricing module uses customer analytics and external information (market prices and news) to intelligently generate and communicate dynamic customer-specific pricing.

Policy Purchase

Policy Purchase module integrates with the insurers back-end pricing and policy engines to provides real-time quotations and facilitates instant policy purchases and renewals.

Policy Purchase module integrates with the insurers back-end pricing and policy engines

to provides real-time quotations and facilitates instant policy purchases and renewals.

Mobile Payment

Mobile Payment module allows insurers to pay claims quickly by facilitating receipt of claim payments into the customer’s mobile wallet, and for customers to purchase policies from the wallet.

Transfers of claims to the customer’s bank account can also be made possible with mobile payment facility when it is ready.

More Information

Increase efficiency and customer satisfaction with smart claims management

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Reduce fraudulent claims through proactive detection

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About Hearti Lab

Hearti Lab Pte Ltd [201436684D] was born out of the realization that there was a void in the corporate and personal insurance sector: the lack of a low-cost, full-featured A.I. platform for insurance management.

AI & Blockchain

Hearti allows insurance companies to connect effectively with their customers by offering micro-insurances, on-demand and at affordable prices, to Asia’s fast growing economies.

We use Artificial Intelligence (A.I) to provide a seamless distribution channel, responsive customer service, frictionless claim processing and advanced fraud detection using Blockchain.